Privacy Policy

Credplusa2m ("we", "us", "our") is committed to protecting the privacy of every individual who uses our website or engages our loan assistance services. This Privacy Policy explains how we collect, use, store, and protect your personal and financial information.

1. Information We Collect

When you use our website, apply for loan assistance, or contact our team, we may collect the following categories of information:

• Personal identification information: name, date of birth, PAN, Aadhaar, address, and contact details.
• Financial information: income details, bank statements, employment information, and credit history relevant to your loan application.
• Technical information: IP address, browser type, device information, and pages visited on our website.
• Communication records: details of calls, emails, and messages exchanged with our advisory team.

2. How We Use Cookies

Our website uses cookies and similar tracking technologies to enhance user experience, remember your preferences, and analyse website traffic. You can control or disable cookies through your browser settings; however, doing so may limit certain website functionalities.

3. Data Security

We implement industry-standard security measures, including encryption, access controls, and secure servers, to protect your personal and financial information from unauthorised access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

4. Sharing With Third Parties

We may share your information with banks, NBFCs, and financial institutions solely for the purpose of processing your loan application. We do not sell your personal information to third parties for marketing purposes. We may also share information with service providers who assist us in operating our website, subject to confidentiality obligations.

5. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal and regulatory retention requirements
• Withdraw consent for marketing communications at any time
• Lodge a complaint regarding how your data is handled

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with a revised "last updated" date.

8. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at info@credplusa2m.com or call +91-9953683830.